THE PIMSTV GUIDE

PimsTV Contact.

Helpful information for a better viewing experience.

Talk to the team

Have a question about compatibility, subscriptions or setup? Contact PimsTV through WhatsApp and tell us what you need help with.

For technical questions, include your device and player name. Never send passwords or payment details in an unsolicited message.

GOOD TO KNOW

What kind of customer support can I expect?+

Support is available via WhatsApp for 16 hours daily. Ask the team about your device, setup or subscription.

How does the support and payment process work?+

Contact the support team on WhatsApp to discuss your subscription and ask for a secure payment link.

What devices can I use with PimsTV?+

Compatible devices include Smart TVs, Fire TV devices, Android boxes, phones, tablets and computers. Player availability varies by device.

What channels and content are offered?+

PimsTV lists international live channels, films and series. Availability and programming can change; ask support for the current catalogue.

What internet speed do I need?+

Allow at least 10 Mbps for HD and 25 Mbps for 4K. A wired connection can help provide a more consistent experience.

Do I need a VPN to use PimsTV in Europe?+

A VPN is optional. Your network and local availability can affect the experience.

Can I use my subscription while travelling?+

You can ask support about access while travelling. Availability may depend on your location, network and content rights.