Helpful information for a better viewing experience.
When you contact us, the messaging provider processes the information you submit under its own policies. Avoid sharing sensitive information unnecessarily.
Contact the team for information about how your enquiry is handled. This page should be updated with the operator’s full privacy details before launch.
Explore plans ↗Support is available via WhatsApp for 16 hours daily. Ask the team about your device, setup or subscription.
Contact the support team on WhatsApp to discuss your subscription and ask for a secure payment link.
Compatible devices include Smart TVs, Fire TV devices, Android boxes, phones, tablets and computers. Player availability varies by device.
PimsTV lists international live channels, films and series. Availability and programming can change; ask support for the current catalogue.
Allow at least 10 Mbps for HD and 25 Mbps for 4K. A wired connection can help provide a more consistent experience.
A VPN is optional. Your network and local availability can affect the experience.
You can ask support about access while travelling. Availability may depend on your location, network and content rights.